At dralixento, we collect information that helps us provide better financial analysis education and services to our users. Understanding what we collect helps you make informed decisions about sharing your information with us.

We collect personal information when you voluntarily provide it to us through various interactions with our website and services. This includes information you provide when creating an account, enrolling in courses, contacting our support team, or participating in our learning programs.

We automatically collect certain technical information when you visit our website. This data helps us improve your experience and ensure our platform works effectively across different devices and browsers.

Technical data includes your IP address, browser type and version, device information, operating system, referring website, pages visited, and time stamps of your interactions with our site.

We use your information primarily to deliver educational services and improve your learning experience. Every piece of data we collect serves a specific purpose in helping us provide quality financial analysis education.

We may also use aggregated, anonymized data for research purposes to better understand learning patterns and improve our educational content. This research helps us develop more effective teaching methods and course materials.

We don't sell your personal information to third parties. However, we do share information in specific circumstances to provide our services effectively and comply with legal requirements.

When we share information, we ensure it's necessary for legitimate business purposes and that recipients maintain appropriate security measures to protect your data.

We work with trusted third-party service providers to deliver our educational services. These partners help us with payment processing, email communications, website hosting, and analytics.

Our service providers are contractually obligated to protect your information and can only use it for the specific services they provide to us. We regularly review their security practices and compliance measures.

Protecting your information is one of our highest priorities. We implement multiple layers of security to safeguard your personal data against unauthorized access, disclosure, alteration, and destruction.

While we implement robust security measures, no system is completely immune to security breaches. In the unlikely event of a data incident, we have response procedures in place to quickly address the situation and notify affected users as required by Australian privacy laws.

Under Australian privacy legislation, including the Privacy Act 1988 and Australian Privacy Principles, you have specific rights regarding your personal information. We respect these rights and provide clear processes for exercising them.

To exercise these rights, contact our privacy team using the information provided at the end of this policy. We'll respond to your request within 30 days and may need to verify your identity before processing certain requests.

Some information may need to be retained for legitimate business purposes or legal compliance, even after you request deletion. We'll explain any limitations when responding to your request.

If you have concerns about how we handle your personal information, please contact us first so we can address your concerns. If you're not satisfied with our response, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

We use cookies and similar technologies to enhance your experience on our website, remember your preferences, and analyze how you interact with our content. Understanding these technologies helps you make informed choices about your privacy settings.

We also use web analytics tools to understand how users interact with our educational content. This helps us identify which topics are most challenging, which teaching methods are most effective, and where students might need additional support.

Third-party services we use, such as payment processors and email providers, may set their own cookies when you interact with their services through our website. We encourage you to review their privacy policies for more information.

We retain your personal information only as long as necessary to provide our services, comply with legal obligations, and protect our legitimate business interests. Different types of information have different retention periods based on their purpose and legal requirements.

When retention periods expire, we securely delete or anonymize your information. In some cases, we may retain anonymized data for research and improvement purposes, but this data cannot be linked back to you personally.

If you close your account, we'll delete your personal information according to our standard retention schedule, unless we're required to keep certain records for legal or regulatory compliance.

While dralixento operates primarily in Australia, some of our service providers may process your information in other countries. We ensure that any international transfers of your personal information meet Australian privacy law requirements and provide adequate protection.

Countries where your data might be processed include the United States and European Union member states, all of which have established frameworks for protecting personal information. We only work with providers who demonstrate strong privacy practices and comply with applicable international standards.

We may update this privacy policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we'll notify you through your account email or by posting a prominent notice on our website.

Minor updates, such as clarifications or formatting changes, may be made without specific notification, but we'll always update the "Last Updated" date at the top of this policy.